Last updated: 18.04.2022
APX Auto Parts (“we,” “us,” or “our”) is committed to protecting your privacy and ensuring that your personal information is handled safely and responsibly. This Privacy Policy outlines how we collect, use, protect, and share your information when you interact with our website, purchase products, or use our services.
Information We Collect
Personal Information
We may collect personal information that you provide to us, such as your:
- Name
- Contact details (phone, email address)
- Physical address (delivery and billing)
- Vehicle information (make, model, year)
- Payment information
Non-Personal Information
We may automatically collect certain information through cookies and analytics tools, including:
- IP address
- Browser type and version
- Pages you visit on our site
- Time and date of access
- Referring site details
How We Use Your Information
We use your information for purposes including but not limited to:
- Processing orders and payments
- Delivering purchased products
- Responding to inquiries and requests
- Providing customer service and support
- Sending updates, promotions, and product information (only if you opt in)
- Improving our products, services, and website
- Complying with legal obligations
How We Share Your Information
We will not sell, rent, or trade your personal information. We may share it with third parties only in these situations:
- Service providers and partners assisting with order fulfilment, payment processing, or delivery
- Legal authorities if required by law, regulation, or court order
- In case of business transfer or sale, where your data may be transferred as part of the business assets
All third parties are required to process your information in accordance with this Privacy Policy and applicable law.
Cookies and Tracking Technologies
We use cookies and similar technologies to:
- Enhance your website experience
- Track website usage and performance
- Remember your preferences
You can manage or disable cookies through your browser settings, but some website features may not function optimally without them.
Data Security
We take appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. While we strive to secure your data, please note that no online transmission is completely secure.
Your Rights
You have the right to:
- Request access to the personal information we hold about you
- Correct, update, or delete your personal information
- Object to or restrict our processing of your data
- Withdraw your consent at any time (where processing is based on consent)
- Lodge a complaint with the relevant data protection authority
To exercise these rights, please contact us using the details below.
Retention of Data
We will retain your information only as long as necessary to fulfil the purposes outlined in this policy, or as required by law.
Third-Party Links
Our website may contain links to other websites. We are not responsible for the privacy practices or content of those external sites. Please review their privacy policies before providing any personal information.
Changes to This Policy
We may update this Privacy Policy occasionally. Any changes will be posted on this page, and the revised policy will take effect immediately upon posting.
Contact Us
If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us:
- Email: info@apxautopart.co.za